Retina Consultants of Texas (RCTX) is seeking a a Dedicated Assistant who will provide coherent continuity of patient care by following up with patients’ medical records, lab results, and physician correspondence with co-managing doctors, in addition to clinical duties. Candidate must be able to travel to various clinics, communicate effectively, and be highly organized to work in a fast-paced environment. The person will work out of our Schertz and Westover offices.

Candidate must be able to support the clinic's variable hours (Monday - Friday, 6:30 am to 6:30 pm).  

RCTX offers the following competitive benefits for full-time eligible employees after the introductory period:

• Medical Insurance Plans
• Vision Insurance Plan
• Dental Insurance Plan
• 401K Contribution
• Life Insurance
• PTO and Holiday Pay
• Employee Assistance Program
• Incentive Rewards Program
• Certification Opportunities

Retina Consultants of Texas (RCTX) is one of the largest and most respected retina-only ophthalmology practices in the United States, committed to Preserving the Patient's Vision. RCTX has five certified research centers and is home to the Greater Houston Retina Research Center, one of the country’s leading sites for retinal research. All Retina Consultants of Texas physicians are board certified by the American Board of Ophthalmology and specialize exclusively in diseases and surgery of the retina, vitreous, and macula. In addition, RCTX has an ocular oncology division, which focuses on cancer treatments for the eye. Our surgeons have studied at some of the most renowned institutions in the nation and all have graduated at the very top of their classes.

Retina Consultants of Texas follows all CDC and local authority protocols to ensure the safety and well-being of the patients, providers, employees and communities. 

Retina Consultants of Texas is proud to be an Equal Employment Opportunity and an Affirmative Action Employer. We are committed to creating an inclusive work environment that celebrates diversity.

Responsibilities: 

• Greet and guide patients to examination rooms
• Acquaint yourself with all new and established patients, providing plan/setting expectations for visit
• Maintain a smooth and seamless flow of patients to examination rooms
• Document all history and testing information accurately and consistently
• Updating and filing patient’s medical records including lab results and outside medical records
• Summarize all exam details from physician into patients electronic chart, including but not limited to: proper charting of examination, additions to chief complaint, physician assessment and recommendations for treatment
• Observe patient and physician during exam and assist as needed or when appropriate
• Maintain awareness of the patients verbal and nonverbal communication when the physician is providing instructions, as you may need to repeat the information or provide educational materials for the patient to review at home
• Ensure patient understands all verbal and written instruction from physician
• Assist physician in patient care and minor surgical procedures in examination room
• Add diagnosis in patients electronic chart and ensure codes match diagnosis for billing purposes
• Guide patient to front desk after completion of the exam and ensure proper follow-up appointments are scheduled
• E-prescribe new and renew prescription medications as directed by physician
• Coordinating patient care with co-managing specialists and laboratory services
• Handling physicians’ e-mail correspondence relating to patient care
• Sending secure e-mails to referring doctors regarding mutual patients’ care management
• Checking and responding to e-mails twice a day minimum
• Coordinating time to meet with designated physician to address any outstanding issues
• Perform other duties as assigned by Physician, Clinic Manager, Supervisor and/or Director of Operations

Skills/Competencies:

• Training and understanding of HIPAA requirements and the importance of maintaining patient confidentiality.
• Knows required components of examination for appropriate CPT coding to ensure all elements are accurately completed.
• Understands Medicare and other common insurance requirements for quality reporting in order to help practice comply with payer requirements.
• Proficient in scribing for ophthalmology services including exams, diagnostics, and procedures
• Experience with electronic medical records preferred
• Excellent verbal and written communication skills
• Strong, professional interpersonal skills.
• Organizational skills and attention to detail
• Basic understanding of algebraic principles.
• Basic to advanced computer skills required
• Ability to spell accurately while charting
• Management of multiple projects simultaneously.
• Ability to work well in a team dynamic as well as independently
• Demonstrated respect for staff and patients.

Qualifications:

Education and Experience Requirements

• College degree preferred
• Minimum of 1 year experience as an Ophthalmic Scribe
• Completion of medical terminology and/or ophthalmic terminology courses.
• Scribe certification (preferably Certified Ophthalmic Assistant and/or Ophthalmic Scribe Certification) preferred, should obtain within 6 months.
• Valid CPR certification

Physical Abilities:

• Must be able to move frequently from standing and sitting depending on exam room configuration during clinic sessions.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to type or write legibly in a dimly lit setting.
• Must be able to hear softly spoken words.
• Must be able to add support for patients getting in and out of exam chairs.
• Lifting required up to 30 pounds.
• Regularly required to communicate with patients, staff and medical providers.
• Open availability to work, including early mornings and late evenings